2025 RGI 107.5 Index
6 weeks of 97% occupancy and record occupancy levels in Fall of 2025
GOP up 10% year-over-year and EBIDTA up 95% year-over-year
Led transition of management companies for The Abbey Resort December 2024
Recruited key executive roles: Dir of Finance, Dir of Rooms, Dir of Sales & Marketing, Dir of Engineering, Executive Chef, Dir of Food & Beverage
Renovations of Rooms, Meeting Spaces, Spa, Lobby and planned restaurants
Coordinated major mechanical replacement & upgrades for 65 year old complex
Lead 'condotel' with multiple P&Ls, Association Board & complex Financial Model
Seats on two tourism boards: Visit Lake Geneva and Village of Fontana
Strong owner relationship
Full time DOSM at The Abbey and part time RDOS for multiple properties
Oversaw S&M for Rubenstein Center at University of Chicago; The Bradley, Ft Wayne, IN; The Preston, Nashville, TN
Placed task force DOSM in Nashville and full time replacement
Helped reposition The Bradley from Provinance Hotels to Benchmark
Influenced 2023 marketing plan to include better positioning of the namesake fashion brand as well to grow as the first upscale luxury, boutique property in Ft Wayne
700 room, 60K sq ft meeting space downtown hotel considered one of the "Big 10"
155K room nights, $52M revenues in 2010
Led ADR of competitive set of luxury hotels each year
Nominated for Fairmont Sales Team of the year
Excellent owner relations with Strategic Hotels & Resorts
Marketed "Top Chef" contestant for upscale Asian restaurant
Large sales & marketing team of 13 including convention, corporate & association group, EMMs, business travel & marketing
Personally built White House travel office relations and became the preferred Chicago hotel for the POTUS and VPOTUS over two terms
Opening DOSM for downtown hotel in Marina City complex. Build out of new meeting space concept.
Established selling strategy with Gemstone "meetings that touch all five senses"
Built a group & business travel sales team from ground up
Partnered with Microsoft and XBOX to create conceptual Presidental Suite and Gaming Area
Gained marketshare in transient and group steadily over two years
Marketed a highly successful high end "bottle lounge" called Crimson Lounge
Concepted partnership experiences with House of Blues, Dick's Last Resort, Eno Wine Lounge, Harry Carrey's and 10Pin Bowling
Global Director of Sales for Northern CA through the Pacific NW exceeding booking goals each year
Established market presence in Pacific NW with large corporations in the Tech and Financial markets producing high value events for resorts
Top global producer for La Costa Resort in San Diego and Arizona Biltmore in Phoenix. Contributed high value events to Hotel Del Coronado, Claremont Resort and Grand Wailea in Maui
Assisted property DOSM's in developing on property sales managers
Built top client events in San Francisco at unique venues drawing demand and filling events with over 100 top clients 2X a year
Trusted partner to both DOSM's and GM's during this period
Task Force DOSM for Claremont Resort, Berkley, CA
Built incentive sales strategy for ski-in/ski-out, golf resort
Grew share of San Francisco Bay Area tech business by deploying 4 in market group sellers
Hosted several televised celebrity ski events
Marketed new build spa facility for resort
Hosted several sucessful FAM events
Worked with Benchmark VP of Sales to bring on Turtle Bay Resort in Hawaii to portfolio
Task Force dual DOSM for Kokua Hospitality in Chicago for Doubletree Mag Mile and Inn of Chicago
Deep understanding of large 3rd party meeting and incentive clients having worked for top companies including Experient and Creative Group as well as building a business to source association meetings
Entrepreneurial experiences that contribute to an owner mindset
Ownership relationships that have led to stability and productivity
International experience with a leisure travel company specializing in Mexico and Group and Travel Agency experience with Japan Travel Bureau (JTB)
Initial hospitality training with Ritz-Carlton Hotel Company